Return & Exchange Policy

As Knowlettwoods primarily offers training, certification, and digital learning services, physical product returns may not generally apply.

However, for any study material, books, kits, or physical learning resources supplied by us:

• Requests for replacement must be reported within 15 days of delivery.
• Items must be unused, undamaged, and returned in original packaging.
• Damaged or defective items may be replaced after verification.

Knowlettwoods reserves the right to reject return or exchange requests that do not meet the eligibility criteria.

Shipping Policy (Rewritten)

Shipping & Delivery Policy

For physical learning material, books, certificates, or training kits ordered through Knowlettwoods:

• Orders are shipped through registered courier partners or postal services.
• Dispatch timelines may vary depending on location, inventory availability, and operational schedules.
• Delivery timelines are indicative and subject to courier or logistics partner performance.
• Knowlettwoods shall not be liable for delays caused by courier companies, natural events, or unforeseen circumstances.

For digital services:

• Access credentials, training links, invoices, and confirmations are delivered via registered email ID or phone number provided during registration.

Shipping charges, if applicable, are non-refundable.